Emergency ID Setup Guide

Purpose

This guide helps you make your MedicalIntent Emergency Access Page easy to find in an emergency using:

• your phone’s built-in Emergency Medical ID feature, and
• your physical Emergency ID materials (wallet card and stickers).

1) iPhone (Apple Medical ID)

A. Add your MedicalIntent Emergency Access Link

1. Open the Health app.
2. Tap your profile icon (top right) → Medical ID.
3. Tap Edit.
4. In Notes, add the following line, then paste your unique MedicalIntent emergency link on the next line:
   Copy

   MedicalIntent Emergency Information
                   QR card in wallet. Backup access link below.
                   [PASTE YOUR LINK HERE]

5. Turn on Show When Locked.
6. Tap Done.

B. Test access (recommended)

On a locked iPhone, Medical ID is accessed from the passcode/emergency screen.

• Wake the phone → go to the passcode screen → tap Emergency → tap Medical ID.
• Confirm the “MedicalIntent Emergency Access Link” line is visible.

2) Android (Modern Android phones)

Android menus vary by manufacturer. These steps cover the most common modern setup and a universal fallback.

A. Standard path (Google Safety / Personal Safety)

1. Open the Safety app (sometimes called Personal Safety).
2. Tap Your info → Medical information.
3. Add the following label to a notes/other field (or any free-text field available), then paste your unique MedicalIntent emergency link:
   Copy

   MedicalIntent Emergency Information
                   QR card in wallet. Backup access link below.
                   [PASTE YOUR LINK HERE]

B. Universal fallback (works when menus differ)

1. Open Settings.
2. Use the Settings search bar and type Emergency.
3. Open Emergency information / Safety & emergency / similar.
4. Add the same label + link as above.

C. Test access (recommended)

• Lock your phone, then access Emergency information from the lock screen (the exact button varies by phone).
• Confirm your MedicalIntent link is visible.

3) Samsung Galaxy (One UI)

1. Open Settings → Safety and emergency → Medical info.
2. Add:
   Copy

   MedicalIntent Emergency Information
                   QR card in wallet. Backup access link below.
                   [PASTE YOUR LINK HERE]

3. Turn on Show on Lock screen.
4. Save.

4) Physical placement (wallet card + stickers)

A. Wallet card

• Place the wallet card in the most visible, front-facing slot.
• Avoid burying it behind stacked cards.

B. Sticker placement

Choose locations that are visible, scannable, and likely to be found quickly.

Good placements:

• Back of your phone case in an open area (not over the camera, not under a pop-socket/grip).
• Inside a clear phone case where the code is still visible without removing the case.
• On a rigid surface that doesn’t flex (flat areas scan more reliably than curved or textured areas).
• On a frequently carried medical item if you have one (e.g., medication travel case, inhaler pouch, epinephrine case).
• On a key-tag / luggage tag–style holder that stays with what you carry daily (keys, bag zipper pull, gym bag tag).

Avoid:

• High-wear edges (wallet seams, corners that rub constantly).
• Surfaces that peel quickly (oily/leather-textured areas, fabric, rubberized soft-touch).
• Any spot where the code will be covered (opaque case interiors, behind cards, under grips).

C. Verify your physical materials

When your materials arrive:

• Confirm the QR code is clean and scannable.
• Confirm the printed link and code match your Emergency Access Page by scanning once with a normal phone camera.

If there is any printing issue or mismatch, contact support and we will replace the affected item(s) at no charge.

Need help?

Email: [email protected]

We aim to respond within 1–2 business days.

Setup Guide

If you still need to complete your initial setup, use the customer setup guide:

Open Setup Guide Download Setup PDF